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Refund Policy


Please contact me if you have any questions:

Tel: +86-18615201305  Email: cimcfactory@gmail.com

ADD: 1501 , J1 Office Building, Gaoxin Wanda Plaza, Gaoxin District, Jinan City, Shandong Province, China.


If you are not satisfied with our services or products, the buyer has the right to ask us for a refund.


Refund instructions

If you are not satisfied with CIMC's services or products, you can apply for a refund.

Refund within 1-2 working days after receiving the product. Refunds may need to go through a U.S. intermediary bank and take 1-5 business days to return to the payment account. Refunds will be made to the original credit/debit card/online banking provided at the time of purchase. If using a payment gateway, the refund will be made to the same account. If you no longer use the original card, please contact us in advance.


Circumstances where a refund applies

1. The product is not damaged, we will provide you with a full refund.

2. The customer is responsible for all return shipping and other charges (such as handling, damage, etc.) that may be incurred during the return process.

If you have more questions about the return policy, please contact us.


refund policy