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Return Policy


Please contact me if you have any questions:



Tel: +86-18615201305  Email: cimcfactory@gmail.com

ADD: 1501 , J1 Office Building, Gaoxin Wanda Plaza, Gaoxin District, Jinan City, Shandong Province, China.


Return instructions

CIMC semi-trailers enjoy a one-year warranty, effective from the date of shipment.

Return Notice

If the product has quality problems, provide product pictures (reminder: a picture clearly shows all product conditions, contact us for relevant after-sales processing).

Circumstances applicable to returns

You return the product to the specified return address. After CIMC receives the returned merchandise, it will arrange a refund within 1-2 working days. Refunds may need to go through a U.S. intermediary bank and take 1-5 business days to return to the payment account.

Return time frame

Products are returned within 30 business days of the delivery date. And return the product to the designated address.

CIMC can also provide a full refund for damage or loss caused by shipping companies or other circumstances beyond our control, please contact us to solve the problem.


return policy